Cancellation/Refund Policy

Cancellation and Refund Policy

At magicbeg.com, we aim to provide our customers with the best shopping experience. Please read the following policy to understand the terms for order cancellations and refunds.

1. Order Cancellation

1.1 Before Shipment

• You may cancel your order before it is shipped.
• To cancel your order, please contact us at info@magicbeg.com or call us at +91 91309 86673 with your order details.
• If the cancellation request is approved, a full refund will be processed to your original payment method.

1.2 After Shipment

• Once your order has been shipped, it cannot be canceled. You may initiate a return or exchange after receiving the item by following our return policy.

1.3 Seller Cancellations

• We reserve the right to cancel orders for reasons such as stock unavailability, incorrect pricing, or suspected fraudulent activity. In such cases, a full refund will be issued to the original payment method.

2. Refund Policy

2.1 Eligibility for Refund
You may be eligible for a refund under the following conditions:

• The product is defective, damaged, or incorrect upon delivery.
• The product is returned in its original condition, unused, and with all original packaging intact.

2.2 Non-Refundable Items

• Certain items such as personalized products, sale items, or gift cards may not be eligible for refunds. Please check the product description for specific details.

2.3 Refund Process

• To request a refund, please contact us within 6-7 days of receiving your order.
• Once your return is received and inspected, we will notify you of the refund approval or rejection.
• Approved refunds will be processed within 5-6 business days and credited to your original payment method.

3. Return Shipping Costs

• If the return is due to an error on our part (e.g., defective, damaged, or incorrect item), we will cover the return shipping cost.
• For other returns, the customer is responsible for return shipping fees.

4. Refund Timelines

• Refunds to credit/debit cards: 5-6 business days.
• Refunds to bank accounts: 4-5 business days.
• Refunds via other payment methods (e.g., wallets, gift cards): 1-2 business days.

5. Exchanges

If you received a defective or incorrect product, you may exchange it for the same item. Please contact us within 7 days to initiate an exchange.

6. Late or Missing Refunds

• If you haven’t received your refund after the specified processing time, please check with your bank or credit card company, as there may be a delay in posting.
• If you’ve done this and still haven’t received your refund, please contact us at info@magicbeg.com .

7. Contact Us

For any questions or concerns about cancellations or refunds, please contact us:

Email : info@magicbeg.com
Phone : +91 91309 86673
Address : Skincode, Sakore square, Ramna Maruti Road, Nandanwan, Nagpur